FAQ - XRENN™ | AI - Powered Energy Price Forecasting

❓ Frequently Asked Questions (FAQ)

We understand that choosing the right data and AI partner for your energy operations is a big decision. That’s why we’ve compiled answers to the most common questions about XRENN™ pricing, features, support, and integration. Whether you’re a new user or an experienced energy professional, you’ll find the clarity you need right here.

Each XRENN™ plan is tailored to match the scale and complexity of your operations:

The Start plan is best suited for focused teams or analysts operating within a single national market. It provides full access to our forecasting models, API, and platform features for one electricity or gas market – perfect for staying sharp without overpaying.
The Premium plan expands your reach to two markets, making it ideal for companies working across borders. It offers more API queries and the same powerful AI tools to manage more complex market dynamics.
The Platinum plan is built for larger, enterprise-level operations that require greater API throughput, more users, and often custom workflows. It’s the go-to option for energy traders, producers, or organizations managing large-scale portfolios with multiple market interactions.

Still unsure which fits best? 🔗Contact us ✅ and we’ll help you choose the right fit for your team.

Absolutely. We believe in the value of seeing things in action. That’s why we offer a free TRIAL of the Start plan, giving you hands-on access to one national market, our AI-powered HPFC/DPFC forecasts, the full-featured platform, and the AI ENERGY Assistant. ✅
No credit card required. No obligations. Just an opportunity to explore how XRENN™ can streamline your decision-making and forecasting workflow — before you make any commitment. Ready to start exploring? 🔗 Request your free TRIAL now! ✅

At XRENN™, a "market" refers to a specific national energy environment — for example, Czech electricity (OTE), Slovak electricity (OKTE), or Czech gas. ✅
When your plan includes access to one or more markets, it means you’ll receive full predictive and historical data, including AI-generated HPFC or DPFC curves, for that specific market. With access to two markets, for instance, you could monitor and forecast prices in both the Czech and Slovak electricity systems simultaneously — a major advantage for cross-border energy operations. ✅
You can choose which markets to include when setting up your account, and you can always scale up later if your needs grow. ✅

Yes — and it’s one of the core advantages of choosing XRENN™. ✅
No matter which plan you’re on, you’ll have full access to the AI ENERGY Assistant, your smart interface for working with all available forecasts, historical data, market comparisons, and advanced insights. Whether you’re exporting datasets, visualizing trends, or asking questions like “What will the spot price be tomorrow?”, the assistant is there to help — 24 / 7 / 365. ✅
It’s like having an expert energy analyst at your side, ready to assist with just a few prompts. ✅

Of course. We know your needs can evolve — and your XRENN™ subscription evolves with you. ✅
You can upgrade or downgrade your plan at any time, depending on how your operations shift. Whether you're expanding into new markets, increasing your user base, or consolidating to focus on a specific region, we make the transition seamless. ✅
No hidden fees, no penalties — just simple, flexible scaling that keeps pace with your business. ✅

Every XRENN™ subscription includes round-the-clock support — 24 hours a day, 7 days a week, 365 days a year. Whether you're troubleshooting an API call, need help understanding a forecast, or have a question about your plan, our team is here for you. ✅
Clients on the Platinum plan receive priority response times and can also request personalized onboarding support, including guided setup and integration assistance for teams and enterprise workflows. ✅
Because in energy markets, speed and reliability aren’t optional — and neither is great support. ✅

Yes, absolutely. We understand that enterprise operations often come with unique technical requirements, compliance standards, and the need to integrate directly into existing energy trading or analytics environments. ✅
That’s why we offer custom solutions tailored to your infrastructure — whether it's advanced API configurations, secure document handling, market-specific data flows, or bespoke AI agent deployment. ✅
Just reach out to our team and we’ll explore how XRENN™ can be molded to fit your business, your systems, and your strategic goals. ✅

Our models achieve industry-leading accuracy, with a Mean Squared Error (MSE) of 600–800, outperforming many traditional providers whose MSE often exceeds 1600. ✅
This precision is made possible by our proprietary XRENN™ neural network, trained on real-time data from national energy markets like OTE (CZ) and OKTE (SK). ✅
You can test the accuracy yourself during your free trial — no black box, just results. ✅

Security is at the core of XRENN™. All platform interactions are encrypted, and we comply with GDPR and enterprise-level security standards. ✅
For document-based queries, we use a private RAG system that processes your data in-memory only — nothing is saved, indexed, or reused beyond your current session. ✅
It’s built specifically for companies that need both AI power and data protection. ✅

We're currently developing a Proof of Concept for modular AI Agents that will work alongside (or instead of) the ChatGPT-based assistant. ✅
These agents will be capable of executing automated tasks such as forecasting updates, real-time report generation, and system integration — without manual prompts. ✅
Once launched, they’ll be available as an add-on to Premium and Platinum plans or as part of custom enterprise deployments. ✅

Yes. XRENN™ is designed to be non-invasive and easy to integrate. ✅
Whether via RESTful API, file exports, or embedded widgets, you can access all the forecasts, insights, and analytics without replacing your core systems. ✅
You keep your workflow. We enhance your intelligence. ✅